Frequently Asked Questions

Yes, all pest control treatments provided by Catch A Bug are carefully selected to be safe around children, pets, and sensitive environments. We use EPA-approved products and follow Australian safety standards to ensure that your home or business remains safe and healthy during and after every treatment. Our licensed technicians will also offer specific safety guidelines if needed for your particular service.

Yes, Catch A Bug offers emergency pest control services for urgent situations that require immediate attention. While we operate from 8:00 AM to 6:00 PM daily, we understand that pest issues can arise unexpectedly. In emergency cases, we’re available after hours by phone to assist you as quickly as possible.

Our free estimates are designed to give you a clear understanding of the type of service you may need based on the pest issue you’re experiencing. During the initial phone conversation, we’ll ask you some questions, gather details about your property and the problem, and provide a professional estimate. On-site inspections, however, are not included in the free estimate and involve a separate service.

Yes, every technician at Catch A Bug is fully licensed and insured in accordance with Australian regulations. Our team has the necessary training, certification, and knowledge to handle all pest control challenges professionally and responsibly. We take great pride in maintaining high safety and compliance standards.

The duration of a pest control treatment depends on the type of pest and the size of the affected property. Most residential treatments are completed within one to two hours, while larger commercial or industrial services may take longer. When you schedule a service with Catch A Bug, we’ll provide you with a clear time estimate based on your specific needs.

In many cases, you may notice a reduction in pest activity within 24 to 48 hours after treatment. However, complete results can take a few days to fully manifest, especially with pests like rodents or termites that require monitoring or follow-up visits. Our technicians will explain what to expect and provide you with aftercare advice to maximize results.

Most general pest treatments are safe to be conducted while you remain on the premises. However, in certain cases—such as bed bug treatments, fumigation, or heavy rodent control—you may be asked to vacate temporarily. We will always inform you in advance and give detailed instructions if this is required.

Catch A Bug handles a wide variety of common Melbourne pests including ants, cockroaches, spiders, rodents, bed bugs, wasps, bees, fleas, termites, and more. We also offer tailored pest management programs for commercial and industrial settings that deal with flies, stored product pests, birds, and mosquitoes.

Yes, Catch A Bug offers comprehensive end-of-lease pest treatments to help tenants meet their rental agreement obligations. These services are designed to ensure the property is pest-free upon vacating, and we can provide documentation if required by your property manager or landlord.

Absolutely. We offer reliable pest control solutions for all types of commercial settings including restaurants, offices, retail stores, hotels, healthcare facilities, and more. Our services include general pest management, rodent control, fly control, bird deterrents, and customized Integrated Pest Management (IPM) plans to ensure long-term protection and compliance.

Integrated Pest Management (IPM) is a strategic approach that focuses on long-term pest prevention through a combination of inspection, monitoring, sanitation, exclusion methods, and safe treatments. Catch A Bug offers customized IPM programs, especially for commercial and industrial clients who require ongoing pest monitoring and reporting to meet regulatory requirements.

Scheduling a service with Catch A Bug is simple. Just give us a call at 0434 877 059, and we’ll arrange a convenient time for your pest control appointment. Phone calls are our preferred contact method for urgent requests or quick bookings. You can also reach us through our website contact form or email us at [email protected].

Yes, Catch A Bug provides pre-purchase pest inspections to help buyers make informed decisions before investing in a property. These inspections identify hidden pest issues—especially termites—and can prevent costly surprises down the line. Our findings are shared in a clear, professional report following the visit.

For residential properties, we generally recommend pest control treatments every 6 to 12 months, depending on the pest pressure and environment. Commercial and industrial settings may require more frequent service due to hygiene standards and operational needs. We’re happy to develop a maintenance schedule tailored to your specific situation.

Yes. All services offered by Catch A Bug are backed by a satisfaction guarantee. We take pride in the quality of our work and are committed to delivering reliable results. If pests persist after treatment within the covered period, we’ll return to reassess and re-treat as needed to ensure your complete satisfaction.

Catch A Bug stands out for its certified team, eco-conscious practices, modern approach to pest control, and strong customer commitment. Although we’re a newly established Melbourne-based business, we bring a fresh perspective, responsive service, and a drive to deliver results that exceed expectations. We offer tailored solutions, dependable support, and personalized service that prioritizes your peace of mind.